Privacy Policy

Effective Date: October 3, 2026.

1. About this policy

Love Beyond Belief, Inc. (“LBB,” “we,” “us,” or “our”) respects the privacy of people who visit our website, contact us, explore our work, or inquire about participation, hosting, facilitation, partnerships, or support.

This Privacy Policy explains how we handle personal information in connection with our website and related communications, including the use of cookies and similar technologies. Cookie information is included in this policy rather than maintained as a separate policy.

This policy does not replace participation agreements, confidentiality commitments, or separate notices that apply to a particular activity. It does not govern an independent website or service merely because we link to it.

2. Information you provide

Depending on the form or communication you use, you may provide:

• Your name, email address, telephone number, and preferred contact method
• Your organization, role, website, and location
• Your time zone, availability, and preferred online or in-person format
• Your interests in programs, hosting, facilitation, partnerships, or support
• Your background, relevant experience, or proposed contribution to the work
• Accessibility or participation needs you choose to share
• Your message, questions, correspondence, and related follow-up information
• Acknowledgments, permissions, and communication preferences

Please provide only information reasonably relevant to your request. General contact and inquiry forms are not intended for confidential participant stories, detailed medical information, financial-account information, or emergency communications.

If you contact us on someone else’s behalf, share that person’s information only when you are authorized to do so. Do not include another person’s sensitive information unnecessarily.

3. Information generated through website use

Website infrastructure and services may generate technical records, such as an IP address, browser and device information, requested pages, referral information, dates and times of access, and error or security logs.

The information generated depends on the technology actually operating on the page. Analytics, cookies, and embedded services may collect additional information when enabled and permitted. The cookie sections below explain these categories and the choices available to you.

A website visit alone does not authorize us to publish your identity, use a personal story, enroll you in a program, or include you in research.

4. How we use personal information

We use information relevant to our relationship with you to:

• Respond to questions and follow up on inquiries
• Explore suitable participation, hosting, facilitation, partnership, or support arrangements
• Coordinate communications, scheduling, and agreed administrative arrangements
• Consider accessibility requests and participation needs
• Record permissions, acknowledgments, and communication choices
• Maintain website operation, security, and appropriate organizational records
• Address complaints, privacy requests, or conduct and safety concerns
• Meet applicable legal, accounting, and recordkeeping obligations

If we introduce an activity involving materially different information or uses, we will provide an appropriate notice and obtain additional permission when required.

Where applicable law requires a lawful basis for processing, the basis will depend on the purpose and circumstances. It may include responding to a requested arrangement, fulfilling an agreement or legal obligation, consent, or a legitimate organizational interest where permitted and balanced against the individual’s rights. Sensitive information is subject to any additional protections and conditions required by law.

5. Inquiries, support, and communications

Submitting a form begins a conversation; it does not confirm admission, a program date, a partnership, employment, facilitator authorization, or a gift agreement.

The website’s support inquiry pathway does not collect a donation or process a payment. Do not enter card numbers, bank-account details, or similar financial credentials in an inquiry. If payment functionality is introduced later, the applicable collection practices and provider information will be disclosed before use.

Permission to respond to an inquiry is separate from permission to send optional newsletters or promotional updates. An inquiry is not, by itself, a subscription to unrelated marketing communications. You may withdraw optional communication consent or use the unsubscribe instructions in those communications. We may still communicate about a request you initiated, an existing arrangement, a privacy request, or a legal or safety matter when appropriate.

6. Sharing information

Information may be disclosed to the extent reasonably necessary for the relevant purpose:

• To authorized LBB personnel and people responsible for responding to your request
• To service providers supporting website operation, form delivery, email, security, recordkeeping, or other relevant administration
• To a prospective host or partner when needed for an arrangement you have requested or agreed to, with additional permission where required
• When required by law, applicable reporting duties, or lawful legal process
• When reasonably necessary to address a serious safety concern, protect legal rights, or respond to a conduct report
• At your direction or with your permission for a separately explained purpose

An inquiry is not permission to disclose your information for unrelated third-party advertising or to publish your identity, story, image, or testimonial. Any use requiring separate permission must be addressed separately.

Service providers and independent platforms may have their own privacy obligations. The provider, the information involved, and the relevant terms depend on the service used. We do not promise absolute confidentiality where applicable law or a serious safety concern requires disclosure.

7. Cookies and similar technologies

Cookies are small files stored on a device when a person visits a website. Cookies and similar technologies may support website operation, protect forms, remember preferences, display external content, and help assess website use or performance.

Essential functions may require cookies or similar tools for security, reliable operation, or remembering a privacy choice. Optional functions may involve preferences, usage measurement, or external content. Not every function or category is active on every page.

Some cookies are associated with LBB’s website, while others may be associated with external services used to provide a feature. Some expire when a browser session ends; others remain until they expire or are deleted. Information collected through these functions may include technical identifiers and usage records and should not be assumed to be anonymous.

Where applicable law requires consent for nonessential cookies or similar technologies, that consent is required before activation. A general visit to the website or submission of an inquiry does not replace a legally required consent choice. Additional information and choices will be provided where required by law.

8. Managing cookie and privacy choices

You can use browser settings to block or delete cookies and manage stored website data. Instructions vary by browser and device. Removing cookies may reset saved preferences, and blocking essential functions may prevent forms or other features from working.

Where the website provides a cookie banner or privacy control, you can use it to make or change the choices it supports. If a required control is unavailable or you need assistance, contact us using the procedure below.

Cookie consent is separate from program participation, optional communications, and permission to publish personal material. You may withdraw consent where processing relies on it, without affecting processing that was lawful before withdrawal.

External content may transmit technical information when it loads, even without storing a cookie. Browser cookie settings alone may not prevent every transfer. A direct external link may offer an alternative to loading content within the website.

Browser privacy signals do not necessarily stop all processing across all services. We will honor legally recognized opt-out signals to the extent required by applicable law. You may also contact us directly to exercise an applicable privacy right.

9. External websites and services

Our website may contain links to independent websites or include externally provided content and features. When you follow an external link, interact with external content, or use an independent service, that service may collect information under its own terms and privacy practices.

An external service may receive technical information when its content loads or you interact with it. Information you submit directly to that service is governed by its applicable privacy notice. LBB handles any information it receives from an external service according to this policy and any additional notice relevant to the relationship.

We encourage you to review the privacy information provided by an independent service before submitting personal information or enabling its features. LBB does not control independent services’ privacy practices, and a link does not extend this policy to those services.

10. Participation, confidentiality, and sensitive information

Participation may involve information that deserves particular care, including personal experiences, beliefs, accessibility needs, or concerns about conduct. This website policy does not promise that everything shared in a group is legally privileged or can be kept absolutely confidential.

Separate participation terms and community guidelines explain the expectations applicable to an activity. LBB cannot guarantee that another participant will comply with every confidentiality expectation.

Providing an inquiry or accepting general participation terms does not, by itself, authorize publication of a personal contribution or constitute informed consent to research. Recording, publication, testimonials, and research participation require the separate permissions and procedures applicable to the proposed use.

11. Retention

We retain personal information for as long as reasonably necessary for its purpose and applicable obligations, rather than for an unlimited period by default.

Relevant considerations include whether an inquiry remains active, whether a relationship or agreement continues, consent and preference records, legal and accounting requirements, safety matters, and the need to establish or defend legal claims. Different types of records may require different retention periods.

When information is no longer needed, it should be deleted or appropriately de-identified, subject to applicable obligations and technical backup arrangements. A deletion request may not result in immediate removal from every backup, and some records may need to be retained lawfully. We will explain relevant limitations when responding to a request where required.

12. Security and international handling

We use safeguards appropriate to the information and circumstances, including limiting access to people who need it for an authorized purpose. No website, email system, storage service, or transmission method can guarantee absolute security.

Please do not send sensitive details unless they are necessary and you have confirmed the appropriate communication method with us. General forms are not emergency channels.

Services used for hosting, communications, or administration may process information in a different country from the one where you live. Applicable protections, notices, and transfer requirements depend on the service and jurisdiction. Where law requires safeguards for an international transfer, those safeguards must be in place before the transfer occurs. A visit to the website is not a waiver of those protections.

13. Your choices and privacy rights

Depending on your location, the law applicable to LBB, and the information involved, you may have rights to:

• Request access to personal information and an explanation of its use
• Correct inaccurate or incomplete information
• Request deletion, subject to lawful exceptions
• Withdraw consent where processing relies on consent
• Object to or request restrictions on certain processing
• Obtain a portable copy of information where required
• Opt out of processing defined by applicable law as a sale, sharing for cross-context behavioral advertising, or targeted advertising, if such processing occurs
• Complain to an appropriate supervisory authority or regulator
• Request review or appeal of a privacy decision where applicable

These rights are not identical in every jurisdiction, and their inclusion does not imply that every law applies to LBB or that every listed processing activity occurs.

To make a request, use the general contact form on our Contact page and identify the nature of the request as a privacy request. Describe the action you want and provide a way to contact you. Do not attach identification documents or sensitive records unless we ask for information necessary to verify the request through an appropriate channel.

We may need to verify your identity or an authorized representative’s authority before acting. Verification should be proportionate to the request and the sensitivity of the information. We will respond within the period required by applicable law and explain any permissible extension, refusal, or limitation when required. If you wish to seek review of a response, reply to it or submit a request marked “Privacy request review.”

We will not penalize you for exercising a privacy right protected by applicable law. Some requested restrictions or deletions may affect our ability to respond to an inquiry or provide an agreed service; where relevant, we will explain the consequence.

14. Children’s information

General website inquiry forms are not designed for collecting children’s personal disclosures or arranging children’s participation without appropriate authorization. Children should not submit personal information through these forms without the authorization required by applicable law and the relevant activity.

A request involving a child should be handled through a parent, guardian, or other appropriately authorized adult, with only the information necessary for the initial inquiry. Any activity involving children requires its own eligibility, consent, privacy, and safeguarding arrangements.

If you believe a child’s information has been submitted without required authorization, contact us and indicate the nature of your request as children’s privacy. We will take appropriate steps to review the information and handle it as required by law.

15. Changes to this policy

The effective date appears at the beginning of this policy. We may revise the policy when website functions, services, or legal requirements change.

Material changes will be communicated through an appropriate website notice or another suitable method where required. If a new use requires additional consent, a policy update alone does not replace that consent. Changes do not retroactively authorize a disclosure or use that required permission when it occurred.

16. Contact

For privacy questions, cookie concerns, communication-preference changes, or requests about personal information, contact Love Beyond Belief, Inc. through the general contact form on our Contact page. Please provide only the details needed to explain the request. Do not use the form for urgent safety, medical, or mental-health matters. Contact appropriate local emergency or crisis services when immediate help is needed.